Ask for account limits
Contact casino support about deposit limits, loss limits, time restrictions and breaks from play. Ask when a requested restriction will take effect and obtain confirmation.
The details behind the platform
Patrick Spins Licence & Safety
Operator information, Anjouan licensing, the UK regulatory position and tools to manage your play.
The operator
Fortune Master Limitada
Patrick Spins is operated by Fortune Master Limitada. The Anjouan Gaming register lists that company under licence ALSI-202505022-FI1, with B2C status.
| Field | Information |
|---|---|
| Operator | Fortune Master Limitada |
| Licensing jurisdiction | Anjouan, Union of the Comoros |
| Licence reference | ALSI-202505022-FI1 |
| Register status | Valid |
| Licence period | 14 May 2025 – 13 May 2027 |
For visitors in Great Britain
Anjouan and UK regulation
A licence from Anjouan is separate from authorisation by the UK Gambling Commission. Businesses offering remote gambling to consumers in Great Britain need the appropriate UKGC licence. An offshore licence does not provide that authorisation.
Regulatory complaints, self-exclusion coverage and access to dispute arrangements depend on the jurisdiction and operator. Read the operator’s rules and the regulator’s scope before using a service.
Keep control of your account
Limits, breaks and self-exclusion
Self-exclusion
Request self-exclusion through support and ask for the applicable procedure. The operator’s own account restriction is separate from GAMSTOP. It does not automatically cover other websites.
Gambling involves the risk of losing money. Avoid chasing losses, using borrowed money or treating gambling as income. You can seek independent support even if you are unsure whether you have a problem.
Help with your account
Contact Patrick Spins support
Casino support
Live chat, 24 hours a day
Email [email protected] for account questions and instructions.
For a complaint, give the transaction or bet reference, describe the issue and request a written response. Keep copies of the conversation and ask which formal complaints process applies. Never send your password or full card details.